Shipping & Returns

Shipping

We ship worldwide. Every piece is made to order — production takes about 2–5 business days, then your order is on its way. Typical delivery after that:

• UAE & Gulf states: 5–10 business days
• UK: 2–4 business days
• Europe: 3–6 business days
• US & rest of world: 5–12 business days

Our pieces are produced at our fulfilment partner's facilities and ship directly to you — that's what keeps worldwide delivery this fast from a made-to-order model.

Returns

Each piece is made just for you, so we can't resell a returned garment — which means we can't accept returns for change of mind or a size you didn't expect. The size guide on every product page is accurate; when in doubt, it's worth a minute with a tape measure. If you're still unsure which size to pick, email us before you order — we'd rather answer first than have you disappointed after.

If something's wrong

If your order arrives damaged, misprinted, or not the item you ordered — that's on us. Email a photo and your order number to aethelgard.store@gmail.com within 30 days of delivery, and we'll remake it or refund you in full — your choice, no argument, no return shipping for you to arrange.

Your statutory rights

Nothing here affects your statutory rights. Under UAE consumer protection law (Federal Law No. 15 of 2020, as amended), goods must match their description and be of satisfactory quality — if they aren't, you have the right to a remedy as the law provides. Where your country of residence gives you stronger rights (for example, UK consumer law for UK customers), those rights also apply to your order. The 30-day window above is us being generous, not a limit on your rights.